Phone: 760.345.9429

Our Policies

Privacy Policy

Modern Misting Systems respects and is committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser, as do all websites, including your IP address, cookie information and the pages you visited. We will not sell your personally identifiable information to anyone. When you visit and patronize our website, you can be assured that your information will not be sold or shared with any third party.

Click here for complete Privacy Policy

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Refund Policy

We offer a 30-day Money Back Guarantee on almost every product we offer. Please email customer service at, in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date.

Merchandise returned must be unused and in new condition.

All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise.

Shipping Policy/Delivery Policy

Free standard shipping on all orders.

Please be assured that your items will ship out within two business days of purchase.

We will determine the most efficient shipping carrier for your order. The carriers that may be used are:

  • U.S. Postal Service (USPS),
  • United Parcel Service (UPS)
  • FedEx

Sorry but we cannot ship to P.O. Boxes.

If you’re trying to estimate when a package will be delivered, please note the following:

  • Credit card authorization and verification must be received prior to processing.
  • Federal Express and UPS deliveries occur Monday through Friday, excluding holidays.
  • If you require express or 2 day shipping, please call us at 760-345-9429 for charges.

Sales Tax

  • California orders will be charged 8% sales tax.
  • Out of state orders WILL NOT be charged sales tax.